Shipping Policy

Order Processing

All orders must be processed before shipment. Processing time is separate from the estimated delivery time provided below.

You will receive a confirmation email after placing your order. Once your order ships, we will send a tracking number to the email address provided during checkout.

Estimated Delivery Time

After processing, orders typically arrive within approximately 5–9 business days.

Business days do not include weekends or public holidays. Delivery times are estimates and are not guaranteed, as delays may occur because of weather, customs, carrier disruptions, high order volumes, or other circumstances outside our control.

Tracking Your Order

Tracking information will be emailed once your order has been shipped. Please allow up to 48 hours for tracking updates to appear in the carrier’s system.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address during checkout. Contact us immediately at slopeglow0@gmail.com if you notice an error.

We cannot guarantee that an address can be changed after an order begins processing. SlopeGlow is not responsible for orders delayed, lost, or returned because of an incorrect or incomplete address provided by the customer.

Delayed or Lost Packages

If your package has not arrived within the expected timeframe, check the tracking information and contact the shipping carrier first.

If the carrier confirms that the package may be lost, contact us at slopeglow0@gmail.com with your order number and tracking details so we can review the shipment.

Damaged Packages

If your order arrives damaged, contact slopeglow0@gmail.com as soon as possible. Include your order number and clear photographs of the product, packaging, and shipping label.

Contact Us

For questions about shipping or tracking, contact:

SlopeGlow
Email: slopeglow0@gmail.com